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Review of ORTUR and Neje Master 2 Laser engraving machines

Review of ORTUR and Neje Master 2 Laser engraving machines

Most Ortur and Neje laser machines claim to be equipped with 15/17/20 watt lasers. Those lasers are not rated and their maximum laser power is no more than  3-5 watt.


Read  stories about fake Chinese diode lasers

My Experience With Non-Branded Chinese Made Lasers. Fake laser modules! WARNING!

An Endurance air nozzle ver 2.0 for your diode laser.


From eager hobbyist to failed entrepreneur: Living in the world of Chinese Knockoffs


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At $230 from Gearbest (£194/A$ 387), the Ortur Laser Master 20w laser cutter

However, the price for just a laser is at least twice as much as the price for a whole machine.

Be advised that
It takes a product from mainland China at least a month to reach either the US or the UK.

No options at all to order an express delivery such as DHL.

Proceed with a fast and secure checkout. Free DHL shipment worldwide. Get your laser in 3-5 days.

The Ortur Laser Master 20W can engrave only on soft materials such as wood, leather, plywood, acrylic.

Cutting is not that efficient.

The laser cutter works with Windows-based software LaserGRBL or Benbox, which can be download for free at our download center

Firmware for Benbox software. Changing/uploading firmware to LaserGRBL and back to Benbox on your Eleksmaker Mana board – detailed guide



Learn more about LaserGRBL >>>



No support from the suppliers is one more bad thing about the Neje and Ortur machines.


There is a way to upgrade your Ortur machine if you already have it >>>

An upgrade kit for your Ortur, Eleksmaker, CNCC Laseraxe, Neje, Insma desktop engraving machine & SainSmart Genmitsu CNC

Upgrade your Chinese laser from eBay / Amazon.



Personal experience:

Alexander Scheiflinger says It depends on what your are looking for. For normal engraving and woodworks they have plenty power and they are cheap. Ideal for beginners. The quality of engraving is similar to other machines/lasers.

I have the Ortur Laser Master 1, which is very small and portable. LaserGRBL is a good Software but you can use Lightburn as well, no problem.
Cutting plywood up to 4mm is no problem with “20W” or even with lower powered lasers. Could not engrave stone, no problem with Endurance Laser.
Had to change POM rollers and rollers from other Chinese manufacturers were broken out-of-the-box. After a few engravings the Ortur did not work anymore, so very low-quality parts. Got free replacement parts under warranty without problems from Ortur.

I had a very good experience with Ortur Support, directly from FB Group. Support from suppliers does not exist, that’s true. But that’s what you get when you buy cheap from China…”


Gary Castle says: ‘Have that NeJe small one, took forever, frame cracked, got it to burn 5-6 small wooden usb 8g and then it couldn’t focus or burn anything, so they suggested new lasar… cost as mush as complete unit!’

Gerald Oliver says Got the NEJE “20W” MASTER version 1 ( no Gcode ).
I’ve bought it to move from NEJE DK8KZ “1 watt” which worksize was 5×5 cm (and cost $99 in 2018).
The Neje 20watt got a 15x15cm worksize (17 if you play with firmware).
The software provided is a cheap software. You can’t work with color layers. Meaning you can engrave and cut in the same run.
I have tryied to connect the Neje 20Watts Master 1 to Lightburn (upgrading firmware + GRBL up to 1.1f ) but there’s no official drivers for this device. So I have used some “profiles” that guys provide in NEJE facebook group.
I was able to engrave a dog shape, it did it in a continuous line which was not the case with default software. But when the head move to the starting engraving point, it engraves all the movement …
(guess that some gcode command where not adapted to this device)

when you want to engrave a 6x6cm display with NEJE on PMMA , it takes 1 hour.

I was never able to cut Masonite 3mm even with 10 pass.
(it burnt all the edges)
There’s no Air assist on this device.
It can engrave already shaped objects you can find on the web, but can’t really cut. That’s why all NEJE users are engraving wood keyring, pencils , rings, tiles, slates … but they can’t create their own objects.

The positive point are that it’s cheap.
it’s a portable device you can backpack everywhere.
Cheap device = many people = many customisations = many ideas

Now I move to Endurance dual 15W with 80x60cm worksize.
Because I want better worksize, better software, better cutting machine.

Some comments about tech specs for Ortur and Neje engraving machines:

“Professional CNC software: Benbox , LaserGRBL. 170 x 170 mm Engraving Range. Operating System: windows 7/10 / android / iOS / macOS. Picture format:  BMP / PNG / JPG / NC / DXF,etc.”

These are free software tools, not professional. If you want professional software get T2Laser or Lightburn

“NEJE Service: We provided 2 years warranty and full life customer service. If you have any questions about this engraving machine, please contact us, we will reply to you in 24 hours.”

We get dozens of emails, chat request where customers are looking for support and most of them say Neje and Ortur support never replies to them(((


Can Not Engrave: Metal/Glass/Stone/Ceramics/PCB/Stainless Steel/Reflective Material/ Transparent Material

That is where a manufacturer proving that they sell less powerful laser than what is advertised! Even 5.5 watt laser should be able to engrave metals, glass, stone, ceramics, stainless steel, reflective materials and transparent materials


Check Endurance lasers

Metal engraving


Glass engraving


Stone engraving

Ceramics engraving


PCB etching

Stainless Steel engraving


Reflective Material (mirror engraving)


Transparent Material (acrylic engraving)




All Endurance lasers work on different frames including: Ortur, Eleksmaker, Neje, Atomstack, WainLux, CNCC LaserAxeand others.


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