I came to Endurance Lasers after searching for a solution to constantly burning out low quality Chinese Lasers.

Endurance Lasers are more powerful and have a smaller beam profile than the above mentioned Chinese diode units enabling me to achieve greater precision for detailed engravings without the troubles and space requirements that accompany low end Co2 systems in comparable price ranges.

George is responsive to issues and although he is quite literally half way around the Earth from me I have received the items I have ordered in a timely manner.

I do think he could do a little better on packaging and documentation of products but my overall experience has been satisfactory.

Big bonus for computer nerds: he accepts Bitcoin as payment.

I purchased my laser 18 months ago and a lot of miming and aahing and it was a toss up between the k40 modded with 1000 hours and an Endurance with 10,000 hours and Endurance won, mainly because of the comments that I saw on the facebook page and Georges efforts to communicate with his buyers and group.

This company is a start-up and I put my 1100 including post euros in trust and paid George and within a week my Elesmaker A3 and laser arrived all neatly packaged, in a large box.

I was offered a DIY kit for a hundred euros or so less but I wanted turnkey built and ready to go, everything was included, my only issue was software and it wasn’t until I discovered Lightburn did my problems start to go away. I didn’t even know it would work on my Mac.

I was looking for a turn-key solution and to be fair I got that but I found that I could not deal with the open-source software supplied.

I just did not understand it and therefore I did not use or like it and I blame myself partly for that, I don’t think Endurance had been running that long and I guess to keep costs down open source was given as the software.
I feel there is a lesson to be learned here and that new people who are looking for a turnkey solution and not a bolt-on, need guidance and they should be sold a laser with software that an idiot can use and not open source.
As a matter, of course, Lightburn should either be given as the software of choice or advised as the best option for new users to the hobby so that the user will be able to use it straight out of he box. $40 is bugger all in the scheme of things for a piece of software that works. and keeps the customer satisfied.

Most startups fail for one of two reasons, the main reason is cashflow and the second is customer service, fail on either one of those and you go bust
Endurance is still here nearly two years on from my purchase so they must be doing something right.
Just fix the software George Fomitchev and come up with a manual for what you send out be it a Head, 3d printer or CNC 3018 all with lasers, Make sure that you dont assume, your customers know nothing about what you’re selling so give them everything.

I am still happy with my purchase, its works well, George continues to improve and we have had the odd freebie and I won my first ever competition on Endurance.

The site has grown since I joined by over a thousand members and I was made a moderator some time ago which I like the idea of, it means we all get a say in what is happening and how we go forward.
George has placed a lot of trust in his customers and for that reason I am happy and when the time comes I will buy another laser one day from here.

Neil Scott, Sitges, Spain.

A nice 8.5w laser, pretty straightforward install on GRBL based machine.

Impossible to compare to Chinese laser, not a connsodering difference in laser beam qualità and real Power the lifespan of this laser Is way above “cheap” Chinese laser and I’m working with It even 8-12 h nonstop without trouble and Power oscillation.

With a price about 2x the same “hypothetical Power” Chinese laser, you have a machine that allows you to Plan a work Plan without the risk to found It dead near the deadline.

George and Endurance customer care Is also First class, we are still talking about an “open source” world where not all can Always go well with program and board development, but Endurance lasers offer a good price for value and again, a good support

I had my doubts at first – but now that I’ve tested it out: This laser is definitely worth the money.

It beats all the cheap Chinese diode lasers I’ve tried by far. With a little time spend dialing in the settings, I can easily cut 3mm baltic birch plywood at 200mm/min in 4 passes. That’s slow by commercial CO2 laser cutter standards, but fast compared to most other diode modules.

The laser came faster than I expected, packaged securely. The guides on here and their youtube channel made it easy to figure out how to focus the laser properly.

I got excellent customer service from George. The only problem I’ve had with it was one of the fans failing. When I emailed to let them know about it, George immediately offered to send me a new one, and when I told him I had already replaced it myself, he reimbursed me for the fan. So they definitely stand behind their products.

Best settings I’ve found so far for 1/8″/3mm plywood are 180mm/min, 80% power, 4 passes.

I’d like to say, that the endurance support is great. We ran into some technical problems and George helped us. He mailed us up to seven times a day according to provide a result of the problem. So we’d like to thank George for the time he invested in us.

Very pleased with my Endurance 8.5 watt laser purchase…George was very helpful all the way through the process by providing answers, suggestions, and professional help in general…After mounting and setting up the laser, it performs exactly as advertised I’m looking forward to more experimenting with engraving and cutting…thank you George and Endurance Lasers for your product and support.

It is always a risk when ordering products on-line and even more of a risk when you are ordering from another country. You just never really know if the place you are ordering from is just interested in taking your money and you never really know if the product you will get actually lives up to the sales pitch or if it is just going to be junk and the vendor won’t respond to your calls.

Well I can tell you, that is certainly not the case with Endurance Lasers based on the experience I had in purchasing my 8.5 watt laser. George answers any questions I had before I purchased the unit, which would not be that unusual, but when I ordered it and it arrived damaged, George really showed me his true colours. He responded immediately to my email, promised to have a replacement shipped the next day and paid for the shipping to send the unit back to him. Although he provided a tracking number for the replacement, after a few weeks it had still not arrived. To this day it is still showing in-transit. When I brought this to their attention, George stepped up again and immediately shipped me another from their US office which arrived a week later.

I now have my laser installed and could no be happier. This thing is everything they made it out to be, and more. A quick email to them if I have a question and they respond fast and with very helpful answers. This is my first laser so I’m sure a few of my questions were newbie-like, but their responses never have been.

It is so refreshing to buy from a company that really cares and demonstrates superior customer service skills like these guys do.

Great work guys! And fantastic product!

Sincerely,

One Happy Customer.

I just want to say what a fantastic experience I have had in purchasing my 8,5 watt laser from Endurance, I am an Educator and work for a Film School ,Afilm.es here in spain training students in cinematography and we intend to use the laser for two things one to assist us in making parts for films so that the students can learn and secondly my wife is a special needs teacher and I will be using the laser to make toys for the children some who are 5 and 6 and cant even talk but can play, George the CEO of Endurance has helped immensely in choosing the right laser, I must have asked over 50 questions , we have had chats and video links to discuss what i want to do and he is one of the most helpful people I know.

I cant wait for the laser to arrive so we can get to work. George´s attitude to the way he sells lasers is what made me choose Endurance, I was thinking of a chinese laser of ebay but could not get anyone to answer my questions and buying a laser from a ebay company who sells lasers and then toys and underwear is not the sort of company who i should be buying a dangerous but safe machine from, I will need aftercare and in the future will be looking for a CNC Router which Endurance sells and I know where i will be coming, thanks for all your help George, I am sure we will speak more.