I am new to laser technology. I am a knife maker and wanted to engrave blades and other metals used as inserts on knife scales. I did a lot of research and fortunately decided on Endurance. I haven’t done much engraving yet with my 10W+, but what I have done proves to me that I made a great decision. I am really delighted with the level of support from George Fomichev, he has been extremely patient with me answering all my very basic questions promptly, courteously, and respectfully. I think Endurance is a great company for the beginner to get involved in laser technology and for the skilled to grow and expand their horizons.