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Support options from Endurance lasers

Basic support option – free

Video call online support through any messenger including
skype, hangouts.

You may schedule a call for the next 2-3 days. Max duration
of a support call is 30 min.

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Full guidance about how to connect the laser

All guide books and tutorials in PDF can be sent upon
request.

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Access to all video materials

Additional video files can be shared upon request

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Ability to ask question in our community

Response time is 24 hours.

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Advanced support option – 49.95$

Video call online support through any messenger including
skype, hangouts

You may schedule a call for the next 1-2 days. Max duration
of a support call is 60 min.

+

Full guidance about how to connect the laser

All guide books and tutorials in PDF can be sent upon
request.

+

Access to all video materials

Additional video files can be shared upon request

+

Ability to ask question in our community

Response time is 12 hours.

+

Parcel tracking updates

Delivery status can be provided upon request

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Additional guidance (text book or video lesson)

Additional photo, video and guide book can be prepared upon
customer request if it is in Endurance road map.

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Ultimate support option – 99.95$

Video call online support through any messenger including
skype, hangouts

You may schedule a call for a current day. Max duration of
a support call is 90 min.

+

Full guidance about how to connect the laser

All guide books and tutorials in PDF are sent upon request.

+

Access to all video materials

Additional video can be shared upon request

+

Ability to ask question in our community

We response in 6 hours if no one gave an answer

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Parcel tracking updates

Personal tracking information will be sent to a customer

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Additional guidance (text book or video lesson)

Additional photo, video and guide book can be prepared upon
customer request.

+

Laser cutting engraving experiments

Any experiment can be made if a customer provides with a
material or we can find such a material locally.

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Additional software

Additional software for any engraving / cutting machine +
software to convert images into a gcode.

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Firmware (arduino sketches)

Arduino sketches can be provided upon request.

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